The retail sector has experienced significant changes in recent years, especially with the rise of online shopping. To meet customer expectations, retailers must provide exceptional service. However, employee expectations have also evolved, emphasizing opportunities for growth within the company. Engaging and informative onboarding and training programs are crucial for reducing staff turnover and increasing productivity.

Enhancing employee retention in the retail industry can be achieved by addressing various factors such as offering competitive compensation and fostering personal growth opportunities. By investing in robust staff development and training programs, retailers can bring about positive changes in the work environment, leading to higher employee satisfaction and retention rates. Understanding the employee perspective

It’s challenging keeping customers happy throughout the day. It’s a tough job, but it must be done if a business is to succeed. Retailers must have knowledgeable and skilled employees to provide excellent customer service, product knowledge, and to create sales.  These days, autonomy is one of employees’ biggest demands. eLearning has provided a flexible and

The benefits of training staff online are numerous, but it is important to have the right technology in place if training is to prove effective. LXP is a Learning Experience Platform, the more advanced of which can also be driven by Artificial Intelligence (AI) that seeks to create a more personalised learning experiences while also helping users